When complaints refuse
to disappear.
Every day, Indian consumers get quietly shortchanged — smaller packs, hidden fees, dark patterns, billing fraud. GhatGaya keeps a public, searchable record.
The Records
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The Problem
Each complaint alone vanishes.
A tweet, a customer-care call, a WhatsApp rant — and nothing happens. Brands count on that.
Shrinkflation
The pack you remember as 200g is now 170g — same price, no announcement.
Hidden fees
Platform fees, convenience charges, handling fees — invented quietly, stacked silently.
Dark patterns
Pre-checked boxes, opt-outs hidden three taps deep, cancellations that vanish into forms.
Billing fraud
Line items you never agreed to, procedures you never got, charges you can’t verify.
How it works
From anecdote to evidence.
Report it
Submit what happened in under two minutes.
It becomes public
Your report becomes permanent, searchable and public.
Others echo it
Community members vote, comment, add evidence.
Pattern emerges
5+ matching reports → It becomes a recurring pattern.
The Core Mechanic
One voice is anecdote.
Five is a pattern.
When 5 or more people independently report the same thing about the same brand, every matching record is automatically flagged Recurring Report. That's what journalists write about. That's what regulators act on.
Learn moreCategories
From groceries to hospitals. We cover it all.
Noticed Something?
Your report joins a permanent, searchable archive. When it matches 4 others, it becomes a Recurring Report.